At eduract.com, we strive to provide high-quality e-learning courses and materials to our users. However, we understand that there may be circumstances where a refund is necessary. Please review our refund policy below:
Refund Eligibility:
Refunds are only available within 7 Business days of purchase. To be eligible for a refund, you must have purchased the course directly from eduract.com. Refunds are not available for courses purchased through third-party platforms.
Refund Process:
To request a refund, please contact our customer support team at [care[at]eduract[dot]com]. Please provide your order details and a brief explanation of why you are requesting a refund.
Once your request is received, we will review it and notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 Business days.
Non-Refundable Items:
Certain items are non-refundable, including:
- Digital downloads or software products.
- Gift cards or promotional codes.
- We reserve the right to refuse refunds on items that are not eligible for refunds.
Cancellation Policy:
Users may cancel their subscription at any time. However, refunds will not be provided for the remaining subscription period.
Contact Us:
If you have any questions about our refund policy, please contact us at [care[at]eduract[dot]com]. Please note that our refund policy is subject to change without notice. It is your responsibility to review this page periodically for updates.